Refund and Return Policy
Effective Date: September 17, 2025

At Drivebina, we want you to be completely satisfied with your purchase. If you’re not happy with the item you received, we offer a simple and transparent refund and return policy to make your experience stress-free. Please review the guidelines below to understand how we handle returns and refunds.

Eligibility for Returns and Refunds

  • Items must be returned within 30 days of delivery.

  • Products must be unused, unwashed, and in their original packaging with tags intact.

  • A receipt or proof of purchase is required for all returns.

How to Return a Product

  1. Contact our customer service at info@drivebina.com to request a return authorization.

  2. You will receive the return address and further instructions.

  3. Securely package the item to prevent damage during return transit.

Refund Process

Once we receive and inspect your returned item, we will notify you via email regarding the status of your refund.
If approved, the refund will be processed to your original payment method within 7–10 business days.

Non-Refundable Items

The following items are not eligible for return or refund:

  • Worn or washed clothing

  • Items marked as final sale or non-returnable

  • Gift cards

Exchanges

We currently do not offer direct exchanges. If you would like a different item, please return the original product and place a new order.

Shipping Fees

Customers are responsible for return shipping costs unless the product received is defective or damaged.

Changes to This Refund Policy

We reserve the right to modify this policy at any time. Any updates will be posted on this page with the revised effective date.

For any questions, feel free to contact us:
Phone: 079 4890 3270
Email: info@drivebina.com

Thank you for shopping with Drivebina — where little ones come first.