Effective Date: January 9, 2025
Welcome to Drivebina Beauty!
Thank you for choosing Drivebina Beauty as your trusted partner in luxury beauty products. This Sales Policy outlines the terms and conditions governing purchases made through our website drivebina.com, as well as orders placed via our hotline (229) 732-2575 or at our store located at 350 Andrew St, Cuthbert, Georgia (GA), United States. For any inquiries, please contact us via email at info@drivebina.com.
We are committed to providing a seamless shopping experience and ensuring your satisfaction with every purchase. Please read this policy carefully to understand the terms associated with your transactions.
1. Product Availability and Pricing
All products displayed on drivebina.com are subject to availability. While we strive to ensure our inventory is accurate, occasional discrepancies may occur. Prices listed on our website are in USD and may include taxes or fees as applicable.
Prices are subject to change without notice, but any orders confirmed before a price adjustment will honor the original pricing. Special promotions or discounts may have specific terms detailed at the time of the offer.
2. Ordering and Payment
Orders can be placed directly through our website drivebina.com, via phone at (229) 732-2575, or by visiting our store at 350 Andrew St, Cuthbert, Georgia. Payment methods accepted include major credit cards, debit cards, and secure online payment systems.
When placing an order, ensure that all billing and shipping information is accurate. Any discrepancies or incomplete details may delay order processing. Once payment is confirmed, you will receive a detailed invoice via email.
3. Shipping and Delivery
We proudly ship to customers within the United States. All orders are processed within 1-3 business days from confirmation, excluding weekends and public holidays. Delivery times depend on your location and the chosen shipping method.
Shipping fees will be calculated at checkout and displayed before completing your order. Free shipping promotions, when applicable, will be detailed on drivebina.com or communicated through our marketing channels.
Tracking information will be provided via email once your order is dispatched. If you encounter any issues with your shipment, please contact us at info@drivebina.com.
4. Return and Exchange Policy
We aim to ensure your satisfaction with every purchase. If you are not completely satisfied, unused and unopened items can be returned or exchanged within 30 days of receipt.
To initiate a return, please email info@drivebina.com with your order details, and our team will guide you through the process. Shipping fees for returns may apply unless the product received is defective or incorrect. Refunds will be processed to the original payment method within 7-10 business days after the return is received.
5. Order Cancellations
Orders may be canceled within 24 hours of placement by contacting our customer service team at (229) 732-2575 or emailing info@drivebina.com. Once an order has been processed or shipped, cancellations are no longer possible, and the standard return policy will apply.
6. Product Quality and Authenticity
At Drivebina Beauty, we take pride in delivering only authentic, high-quality products. All items are sourced from reputable manufacturers and undergo rigorous quality checks before being added to our collection.
Should you receive a product that does not meet your expectations, please contact us immediately at info@drivebina.com for resolution.
7. Loyalty and Rewards Programs
Drivebina Beauty offers exclusive loyalty and rewards programs for our valued customers. Register an account on drivebina.com to earn points on your purchases, receive personalized recommendations, and enjoy early access to new arrivals and special promotions.
Details about our loyalty program, including terms and conditions, are available on our website or by contacting our customer support team.
8. Customer Support
We are committed to providing exceptional customer service. If you have questions or concerns about your order, please reach out to us via:
- Email: info@drivebina.com
- Phone: (229) 732-2575
- Store Visit: 350 Andrew St, Cuthbert, Georgia
Our support team is available Monday through Friday, 9:00 AM to 6:00 PM (EST).
9. Changes to This Policy
Drivebina Beauty reserves the right to update or modify this Sales Policy at any time without prior notice. Changes will be reflected on drivebina.com, and the date of the latest revision will be noted.
By making a purchase, you acknowledge and agree to the terms of this Sales Policy. If you have any questions, please do not hesitate to contact us.
Thank you for choosing Drivebina Beauty. We look forward to serving you with the finest in luxury beauty products!